Friday, Sept. 24 9:00 – 10:30
Group #4 Presentations/Demos:
Agent IQ – AI Customer Experience
Agent IQ offers a digital platform, supercharged with AI, that improves communication and engagement between financial institutions and their customers, leading to happier, more loyal, and more profitable customers. In this demo you will see how your bankers can better connect, engage and support your customers while you are able to see real-time insights on what those conversations are about, leading to stronger product holding opportunities. We help create relationships in the digital world that are just as personal as in the physical world, but even more enhanced. Soren Bested, CRO, Agent IQ & Tom Farley, Channel Development Consultant, Agent IQ
Agent IQ offers a digital platform, supercharged with AI, that improves communication and engagement between financial institutions and their customers, leading to happier, more loyal, and more profitable customers. In this demo you will see how your bankers can better connect, engage and support your customers while you are able to see real-time insights on what those conversations are about, leading to stronger product holding opportunities. We help create relationships in the digital world that are just as personal as in the physical world, but even more enhanced. Soren Bested, CRO, Agent IQ & Tom Farley, Channel Development Consultant, Agent IQ
ProcessMaker – Process Automation
Digital transformation in the newest buzzword or phrase but few FIs truly understand what that means, especially for their institution. Digital transformation is not just about technology. It also involves the change management – procedural, structural, and personnel changes that go along with it. Innovation requires strategic decision making and not just the acquisition of so-called “best in breed” tools. Challenges often include the integration of multiple products from multiple vendors into a cohesive workflow. As a result, many organizations are hesitant to adopt new technologies and thus struggle to meet the demands of today and the high expectations of the customer. Digital transformation is inevitable, and the future of community banking lies in appropriately leveraging technology. Join Chuck Nwokocha from ProcessMaker as he discusses how high performing banks are embracing new technologies to drive results. Chuck Nwokocha, Bank Solutions Specialist, ProcessMaker
Digital transformation in the newest buzzword or phrase but few FIs truly understand what that means, especially for their institution. Digital transformation is not just about technology. It also involves the change management – procedural, structural, and personnel changes that go along with it. Innovation requires strategic decision making and not just the acquisition of so-called “best in breed” tools. Challenges often include the integration of multiple products from multiple vendors into a cohesive workflow. As a result, many organizations are hesitant to adopt new technologies and thus struggle to meet the demands of today and the high expectations of the customer. Digital transformation is inevitable, and the future of community banking lies in appropriately leveraging technology. Join Chuck Nwokocha from ProcessMaker as he discusses how high performing banks are embracing new technologies to drive results. Chuck Nwokocha, Bank Solutions Specialist, ProcessMaker
ZeroFox – Digital AI Cybersecurity
External Threat Intelligence: Protecting the Public Attack Surface: Threat activity in financial services grew 48% year over year in 2020. In today's digital-first world, almost every financial institution uses publicly available platforms such as social media, online portals, and mobile apps to connect with customers. However, these same platforms are being weaponized by cybercriminals to commit fraud along with phishing, malware, and ransomware attacks -- creating significant financial, reputation, and compliance risks for organizations. In this session, we'll review the scope and scale of digital risks and external threats targeting financial institutions and how ZeroFox provides protection, intelligence, and disruption to protect brand reputation, customer confidence, and internal security. Myles Pennington, Account Director, ZeroFox & Juan Marín, Solutions Engineer, ZeroFox
External Threat Intelligence: Protecting the Public Attack Surface: Threat activity in financial services grew 48% year over year in 2020. In today's digital-first world, almost every financial institution uses publicly available platforms such as social media, online portals, and mobile apps to connect with customers. However, these same platforms are being weaponized by cybercriminals to commit fraud along with phishing, malware, and ransomware attacks -- creating significant financial, reputation, and compliance risks for organizations. In this session, we'll review the scope and scale of digital risks and external threats targeting financial institutions and how ZeroFox provides protection, intelligence, and disruption to protect brand reputation, customer confidence, and internal security. Myles Pennington, Account Director, ZeroFox & Juan Marín, Solutions Engineer, ZeroFox