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Associate Member
Organization Overview
OVER 20 YEARS OF TRUSTED PARTNERSHIP
Our expertise from legacy systems to new technologies paired with consistent highly satisfactory personalized customer service paved the way for us to gain the confidence of Wall Street firms back in 1996, from which and since then, have allowed us to gain repeat and referral businesses.
Seven Seven specializes in delivering comprehensive Customer Support, Risk Management, Compliance Solutions, and IT Services tailored for community banks and other finance institutions. With a focus on enhancing operational efficiency and ensuring regulatory adherence, Seven Seven offers:
• Customer Support: Providing seamless 24/7 multichannel assistance through phone, email, live chat, and social media, helping your customers receive timely and effective support.
• Fraud Detection and Prevention: Analyzing, identifying, and mitigating fraudulent activities, safeguarding your institution's assets and reputation.
• KYC/AML Compliance: Assuring adherence to Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, protecting your bank from potential regulatory issues.
• Chargeback and Transaction Monitoring: Proactively managing chargebacks and monitoring transactions to prevent financial losses and maintain customer trust.
• IT Services: Providing end-to-end IT services involving Project Management, Business Analysis, Application Development, Quality Assurance, and Infrastructure Support.
Our expertise from legacy systems to new technologies paired with consistent highly satisfactory personalized customer service paved the way for us to gain the confidence of Wall Street firms back in 1996, from which and since then, have allowed us to gain repeat and referral businesses.
Seven Seven specializes in delivering comprehensive Customer Support, Risk Management, Compliance Solutions, and IT Services tailored for community banks and other finance institutions. With a focus on enhancing operational efficiency and ensuring regulatory adherence, Seven Seven offers:
• Customer Support: Providing seamless 24/7 multichannel assistance through phone, email, live chat, and social media, helping your customers receive timely and effective support.
• Fraud Detection and Prevention: Analyzing, identifying, and mitigating fraudulent activities, safeguarding your institution's assets and reputation.
• KYC/AML Compliance: Assuring adherence to Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, protecting your bank from potential regulatory issues.
• Chargeback and Transaction Monitoring: Proactively managing chargebacks and monitoring transactions to prevent financial losses and maintain customer trust.
• IT Services: Providing end-to-end IT services involving Project Management, Business Analysis, Application Development, Quality Assurance, and Infrastructure Support.
Mayette Sales
Director of Contact Center Operations
Associate Member
Categories
AML/BSA/Patriot/FACTA/HMDA/KYC, Fintechs/Digital Banking, Information Technology